Privacy Policy

Effective Date: July 29, 2025

At Astation, we value the privacy and trust of our customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.

1. What Information We Collect

We may collect the following types of information:

  • Personal Details: Your name, phone number, email address, and address for booking or support.

  • Device Information: Model number, device issues, or any repair-related notes.

  • Communication Data: Any messages you send via WhatsApp, forms, or calls.

  • Website Usage Info: Cookies and analytics data that help us improve your experience.

2. How We Use Your Information

We use your information to:

  • Process and manage service requests

  • Respond to your inquiries and offer support

  • Provide repair updates and important notifications

  • Improve our website and services

  • Send promotional offers (only if you opt-in)

3. Data Protection

We take the security of your data seriously and use standard encryption and secure storage practices to protect your personal data.

4. Sharing Your Information

We do not sell or rent your data. We may share it with:

  • Technicians or logistics providers for service fulfillment

  • Government authorities if required by law

5. Cookies

Our site uses cookies for performance, personalization, and analytics. You may disable cookies in your browser if you prefer.

6. Your Rights

You can:

  • Request access or changes to your personal data

  • Ask for data removal

  • Unsubscribe from promotional communication

For any privacy concerns, contact us at hello@astation.in.